Refund policy

Returns

We accept returns within 30 days of delivery for eligible in-stock items.

To qualify for a return:

  • Item must be unused and uninstalled

  • Item must be in original packaging

  • Item must be in resellable condition

  • Return must be approved in advance

Items that show signs of installation, modification, damage, or missing components will not be accepted. Any item returned without prior authorization or not meeting the above conditions will be refused or returned at the customer’s expense.


Restocking Fee

Approved returns are subject to a 15% restocking fee. Original shipping charges are non-refundable and will not be included in any refund amount. 

The restocking fee covers inspection, processing, and restocking costs and will be deducted from the total refund amount.


Shipping Costs

  • Original shipping charges are non-refundable

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service


Non-Returnable Items

The following items are final sale:

  • Electrical components

  • Clearance or discounted items

  • Special-order or custom parts

  • Fluids, lubricants, chemicals

  • Items marked as “Final Sale”


Damaged or Incorrect Items

If you receive a defective or incorrect item, you must notify us within 7 days of delivery.

Please provide photos and order number.
We will evaluate and offer replacement or refund if approved.

Damage caused during shipping must be reported within 7 days and may require inspection by the shipping carrier.


Installation Disclaimer

Automotive performance parts are installed at the customer’s own risk and discretion.

JCS Euro Parts is not responsible for:

  • Labor costs

  • Installation fees

  • Tuning expenses

  • Vehicle damage

  • Consequential damages


Return Authorization

All returns require prior authorization.

Unauthorized returns will be refused.

Contact:
jcseuroparts@gmail.com

Approved refunds will be processed within 5–10 business days after inspection and approval.